• Support the project team to ensure implementation meets specifications/requirements and customer expectations

• Facilitate requirement gathering sessions by working with the customer/stakeholders to define and document customer requirements that will be developed by the development team

• Serve as primary contact with the Subject Matter Experts

• Work with QA testers and developers to perform system testing to ensure application functionality works correctly. 

• Responsible for supporting the client through User Acceptance Testing (UAT) and any support for defect management during UAT process

• Provides guidance to less experienced Business System Analysts



You'll Bring These Qualifications:



• Bachelor's degree (Computer Science or technology related field) or equivalent

• 3+ years of experience in requirements capture, management and analysis activities in all phases of the software development life cycle

• Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences

• Excellent analytical skills, including the ability to integrate information from multiple sources

• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority

​

These Qualifications Would be Nice to Have:

​

• Experience with Agile Methodology

• Experience with support tools such as JIRA, SharePoint

​• Collect source data; design and build analyses/trending/forecasting reports using various tools; and publishes metrics dashboards and executive presentations. Identify, analyze, and interpret trends or patterns in complex data sets.



• Develop processes, tools, and templates to enable efficient, accurate and standardized data analyses and related deliverables; leverage automation to greatest extent possible. Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.



• Ensure consistency and accuracy of information and reporting by identifying issues and fluctuations with core metrics/key performance indicators (KPIs), facilitate changes; research questions; participate and/or lead process and data improvement efforts.



• Contribute to ensuring that all changes to reporting, processes, and procedures are reflected, appropriately documented and that consistency is maintained for team. Ensure the correct first time /quality review processes are utilized and that changes maintain data integrity control processes.



• Maintain effective communication with internal organizations, external vendors/partners, and internal staff. Structure and present complex subjects in a meaningful and comprehensible manner.

​

• Develop work plans to meet deadlines, accurately estimate completion dates, and communicate status.



• Work closely with management to prioritize business and information needs.

​

You'll Bring These Qualifications:



• Bachelor's degree (Computer Science or technology related field) or equivalent

• 3+ years of experience in requirements capture, management and analysis activities in all phases of the software development life cycle

• Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences

• Excellent analytical skills, including the ability to integrate information from multiple sources

• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority

​

These Qualifications Would be Nice to Have:

​

• Experience with Agile Methodology

• Experience with support tools such as JIRA, SharePoint

• Facilitate daily scrum, sprint planning, and sprint demos to teams.

• Work with Product Owners to support release planning and to ensure project backlog is groomed, prioritized, and maintained.

• Ensure scrum teams follow all processes to represent an accurate status of sprints and backlog.

• Assists the Product Owners to ensure user stories are properly articulated, prioritized, and detailed.

• Works to eliminate impediments by managing risks.

​

You'll Bring These Qualifications:



• Bachelor's degree (Computer Science or technology related field) or equivalent

• 3+ years of experience in a Scrum Master role

• Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences

• Excellent analytical, organizational  and leadership skills 

• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority

​

These Qualifications Would be Nice to Have:

​

• Experience with Agile Methodology

• Experience with support tools such as JIRA, SharePoint